Privacy Policy
Last updated: March 24, 2026
1. Introduction
Smart Website Management ("we", "us", "our") operates FreeLawyerAdvice.ca ("the Site"). This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
We may collect the following types of information:
- Contact information (name, email, phone) submitted via forms
- Chat messages submitted to our AI triage assistant
- Listing information provided by lawyers claiming their profiles
- Payment information processed securely through Stripe
- Usage data such as pages visited and interactions with the Site
3. How We Use Your Information
We use your information to:
- Provide and improve our directory and triage services
- Connect users with appropriate lawyers
- Process payments and manage subscriptions
- Send notifications related to inquiries and listings
- Communicate about service updates
4. Data Sharing
We do not sell your personal information. We may share data with third-party service providers (Supabase, Stripe, email services) solely to operate the Site. Inquiry messages are forwarded to the relevant lawyer listing.
5. AI Chat Data
Conversations with our AI triage assistant are processed to provide guidance and may be stored to improve our service. Do not share sensitive personal information such as Social Insurance Numbers or financial account details in the chat.
6. Cookies
We use cookies for authentication and session management. These are essential for the Site to function and cannot be disabled.
7. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Lawyers may update their listing information through the owner dashboard.
9. Contact
For privacy-related questions, contact us at hello@freelawyeradvice.ca.